BADKID STORE™

OUR BILLING
ADDRES IS

Platnéřská 88/9, Old Town
Prague 140 00
Czechia

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Can I get a discount?

Generally, we do not offer discounts on our products. However, we do offer freebies from time to time, and we may consider exceptions for charitable purposes. Feel free to reach out to us at hello@badkid.org to discuss your specific situation. Stay connected with us for updates on any special offers or promotions.

Where can I find a receipt for my order?

You can find your receipt in two places: through your profile on our website and in the email sent to you after your purchase.

What if the product doesn't work?

Our products undergo thorough testing before being offered for sale. We kindly request you to verify compatibility with your device or software before making a purchase. Unfortunately, we cannot issue refunds if your program doesn't support our digital products. However, if it's determined that the issue is on our end, please contact us, and we'll promptly address and resolve the matter. Your satisfaction is important to us.

Free design assets?

Yes, we will be continuously providing freebies. You can already find some on our website at Freebies sections.

Can I request a refund for a digital product?

No, refunds are generally not offered for digital products. By completing your purchase, you agree to our digital product refund policy. If you encounter technical issues or the product doesn't match its description, contact us within 7 days at hello@badkid.org for assistance. We're here to help ensure your satisfaction.

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